This Privacy Policy explains how FactoryForge ("FactoryForge", "we", "us", or "the Company") collects, uses, and shares information when you use our websites, software, and services, together referred to as the Service.
Information We Collect
We collect information you provide to us. When you join the waitlist, that is your name, work email, and company. If you create an account or contact us, it may also include account details, messages you send us, and the data you enter into the Service.
We also collect basic usage data automatically, such as device and browser type, pages visited, actions taken, and approximate location derived from your network address. This helps us operate, secure, and improve the Service.
How We Use Information
We use information to:
- provide, maintain, and support the Service
- create and manage accounts
- respond to questions and requests
- send service and account notices
- keep the Service secure and prevent fraud or abuse
- understand how the Service is used and improve it
- comply with legal obligations
How We Share Information
We do not sell your personal information.
We share information only as needed to run the Service: with service providers who process it on our behalf under confidentiality obligations, when required by law or to protect rights and safety, or in connection with a merger, acquisition, or sale of assets.
Data Retention
We keep information for as long as your account is active or as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You can contact us at support@factoryforge.ai to access, correct, or delete your personal information. Depending on where you live, you may have additional rights under applicable law, and we will respond to requests as that law requires. You can opt out of non-essential email at any time using the link in the message or by contacting us.
Children
The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.
Cookies
We use cookies as described in our Cookie Policy.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the date above. Continued use of the Service after changes take effect means you accept the updated policy.
Contact
Questions about this policy or your information can be sent to support@factoryforge.ai.