Coming Soon · CRM
CRM on the same records as the shop.
Quotes, accounts, and pipeline sit on the same objects as sales orders, not a second CRM database.
Coming Soon · Notify · no list price
Inbox · Outbound · Helpdesk
Nested under CRM. Not own mosaic tiles.
How it fits
ERP · CRM · Surfaces
1 · ERP
Orders and inventory (live).
2 · CRM
Pipeline on the same accounts (Coming Soon).
3 · Surfaces
Outbound / Inbox / Helpdesk fold under CRM when they ship.