These Terms of Service govern your access to and use of the websites, software, and services offered by FactoryForge ("FactoryForge", "we", "us", or "the Company"), together referred to as the Service. By accessing or using the Service, you agree to these terms. If you use the Service on behalf of an organization, you agree on its behalf and confirm you have authority to do so. If you do not agree, do not use the Service.
Accounts
You are responsible for the information you provide, for keeping your login credentials confidential, and for all activity under your account. Notify us promptly at support@factoryforge.ai if you believe your account has been accessed without authorization.
Use of the Service
You may use the Service only in compliance with these terms, our Acceptable Use Policy, and all applicable laws. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for your internal business purposes. All rights not expressly granted are reserved by the Company.
Your Content
You keep ownership of the data and content you submit to the Service. You grant us the rights needed to host, process, and display that content solely to provide and improve the Service. You are responsible for your content and for having the rights to submit it.
Fees
Paid plans are billed as described at the time of purchase. Fees are non-refundable except where required by law. Applicable taxes are charged as required by law.
Service Provided As Is
The Service is provided "as is" and "as available". To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error free, or secure, or that any data will be accurate or preserved.
Limitation of Liability
To the fullest extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from or related to the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim.
Indemnity
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, employees, and agents from any claims, damages, losses, and expenses, including reasonable legal fees, arising from your use of the Service, your content, or your breach of these terms or applicable law.
Suspension and Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these terms or if needed to protect the Service, other users, or the Company. You may stop using the Service at any time. Sections that by their nature should survive termination will survive.
Changes to These Terms
We may update these terms from time to time. When we do, we will revise the date above. Continued use of the Service after changes take effect means you accept the updated terms.
Governing Law and Disputes
These terms are governed by the laws applicable in the jurisdiction where the Company is organized, without regard to conflict of law rules. Any dispute arising from these terms or the Service will be resolved in the courts of that jurisdiction, unless applicable law requires otherwise. Before filing any claim, you agree to contact us first and try to resolve the dispute informally.
Contact
Questions about these terms can be sent to support@factoryforge.ai.